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Privacy Policy

SoContact (“SoContact”, “Us” , “we” or “our”) offers a business intelligence platform through which companies using it (“users” or “you”) can obtain information to help them better market to potential prospects and others who may be interested in their products. We may also provide other services involving data and marketing. If you are interested in the rights that apply to information that you submit to us or that we collect and use, please read the following Privacy Policy (and our Terms of Use) carefully.

SoContact’s “Service” is defined as any website, webpage or mobile application on which this Privacy Policy appears and any information services, activities or transactions that are offered, made available or facilitated by any of the above or by SoContact, unless our Services are provided through a website or application owned and operated by a third party, the services and content created by such third party are not part of the “Service “.

This Privacy Policy describes the information we collect and use to provide the Service. It also describes, in Section 2, the information we collect and use through this website. By accessing the Service, you agree to the collection, use, disclosure and other handling of your information as described below.

1. Information we use to provide the service

We collect a variety of information from a variety of sources, including our users, information that users submit to us.
Users of our Service (“Users”) may provide us with various information through the Service.

This includes :

  • User contact information, such as name, email address, and phone number
  • Information about our users’ business contacts, such as their (or company’s) contact list or customer list; for example, name, e-mail address, telephone number. Our use of information provided by our users is governed by our Terms of Use and/or our other agreements with those users;
  • If we provide a payment option, we may collect Payment Data;
  • We may also request and users may provide additional information when they create an account with us.
  • If you purchase any of our subscription-based online services, you may be required to provide payment and/or credit card information and other information to validate your payment method and identity. We will use this information to respond to your purchase request.
  • Information we obtain from other sources.
  • We may also obtain information from third-party sources we trust, such as reputable data providers, or public sources and methods, such as information available on public APIs and on the Internet.
  • We refer to all of the above information mentioned in this Section 1 as “Service Information”.

2. Information We Collect Automatically

We also collect various information from our users when they visit our website or use our service. We refer to this information, which we describe below (in this Section 2), as “Website Information”.

First, if you visit our website (or open an email we send to you), we and third parties may use automated means to collect information about you, your computer or other device, and your use of the Service. These automated means include technologies such as cookies, web server logs, web beacons, and JavaScript, as well as features that may collect data from a mobile device.

Cookies are files that websites and online services create and access on your computer or other Internet-connected device to uniquely identify your browser or to store information or settings on your device. Our Service may use HTTP cookies, HTML5 cookies, Flash cookies, and other types of local storage (such as browser or plugin-based local storage). If you use the Service, your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies or local storage you may not be able to use the full functionality of our website or other websites.

Along with collecting information through cookies and other automated means, web servers may log information such as your device type, operating system type, browser type, domain and other system settings, as well as the language used by your system, the country and the time zone where your device is located. Web server logs may also record information such as the address of the web page that referred you to our Service and the IP address of the device you are using to connect to the Internet. They may also log information about your interaction with our Service, such as the pages you visit. To control which web servers collect information by automated means, we may place tags on our web pages called “web beacons,” which are files that link web pages to particular web servers and their cookies. We may also include web beacons in e-mail messages. We or third parties may also send instructions to your device using JavaScript or other computer languages to store or collect the types of information described above and other details about your interactions with the Service.

If we provide a mobile application, we or third parties may collect information similar to the data mentioned above. In this case, we may also collect unique device identifiers (such as advertising IDs) and other types of mobile-specific information. For example, depending on your device and/or browser settings, we may collect the geolocation of your device.

3. Use of Service Information and Website Information

a. How We Use Service Information

We use Service Information for several purposes:

  • To provide, evaluate and improve the Service.
  • To analyze the use of the Service.
  • To otherwise administer and troubleshoot the Service.
  • To create new products, services and tools that we may use internally or offer to others, including customers.
b. How We Use Website Information

We use Website Information to provide, improve, maintain and evaluate the Service, including as follows:

  • To understand or analyze how you use the Service and how we could improve or modify it.
  • To verify your identity and create your account.
  • To send you updates, emails, newsletters and other information that may be of interest to you.
  • To send you advertisements when you are on the Service or visit other websites (or other media channels and applications); create, adapt, deliver and study the effectiveness of advertising and promotional materials both on and off the Service; and to perform other analyses.
c. Additional Uses of Information.

We may also use the Service or Website Information to (a) try to keep the Service secure and (b) investigate, prevent, or take action regarding illegal or harmful activities, including potential security threats. physical condition of a person, potential fraud and violations of our terms of use.

4. Sharing your information

a. We may share Service Information with the following parties :

  • Companies that perform services for us, with us, or on our behalf, including, but not limited to, advertising and data platforms and companies (or those that work with our customers and business partners), service providers technical infrastructure and technical and customer support, hosting providers, billing and payment support providers, and data enhancement platforms.

  • Business and data partners, as part of the creation of new services and data solutions

  • In any other circumstance where we have your consent or are otherwise permitted by law to share it.
b. How We Use Website Information
  • With companies that perform services for us, with us, or on our behalf, including, but not limited to, advertising and data companies, technical infrastructure and technical and customer support providers, vendors hosting providers, billing and payment support providers, advertising, data enhancement and marketing partners, and email service providers; And
  • Unrestricted when information is aggregated, anonymized or de-identified.
c. We may share both Service and Website Information :
  • Along with other members of our growing family of companies.
  • As part of efforts to detect and address fraud, credit risk, security issues or technical issues.
  • Unrestricted when information is aggregated, anonymized or de-identified.
  • As part of important corporate events. For example, we may share or disclose information we have about you in the event that we sell or transfer all or a portion of our business or assets – such as in connection with a merger, acquisition, reorganization, bankruptcy, dissolution or liquidation – or take steps such as due diligence in anticipation of such an event.
  • When we believe in good faith that such sharing is reasonably necessary to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process or other legal requirements; when we believe disclosure is appropriate in situations involving potential threats to the physical safety of any person, potential violations of our terms (such as our Terms of Service), or alleged violations of third-party rights; or when we believe disclosure is appropriate to protect our rights, property, and safety, our employees, our users, or another person or entity (the disclosures described here may involve sharing your information in good faith with, for example, law enforcement, government agencies, courts or other parties); And
  • In any other circumstance where we have the appropriate consents or are otherwise permitted by law to share it.

5. Analytics, Advertising and Do-Not-Track

Ad Technology Providers

As with many websites and web services, data about your activities on our Service may be collected by us or by ad technology providers for use in serving advertisements (online and offline) tailored to your characteristics, activities, interests and other factors. . For example, we may “retarget” you with advertisements for our service when you visit our website.

These advertising services may track your online activities over time by collecting information through automated means, including through the use of the automated technologies described above, and they may use this information, along with other information they receive from us, or other sources, to serve advertisements to you. We and third-party vendors may use first-party and third-party cookies together, along with other automated technologies and, in some cases, additional information, (i) to inform, optimize and serve ads based on past visits to our Service or other factors and (ii) to report how ad impressions, other uses of ad services, and interactions with such ad impressions and ad services relate to visits to our Service or other factors.


You can visit the “Network Advertising Initiative” “Consumer Opt-Out” page or the “Digital Advertising Alliance” “Consumer Opt-Out” page to opt out of receiving personalized advertisements from many companies involved in this type of advertising. advertising, for example, advertisements based on your internet browsing activities. Opt-outs apply only to the browser in which you set them. For example, if you set the opt-out while using Firefox, but then use Chrome, the opt-out will not be active in Chrome. To unsubscribe in Chrome, you will need to repeat the unsubscribe process.

The opt-outs described in this Privacy Policy do not block or delete cookies or prevent the use of cookies or other technologies for purposes other than selecting ads based on your interests as inferred. by your online behavior. If you opt out, data may still be collected about your web browsing activities and you will still see advertising. Ads may be served based on other factors, such as the content of the web page on which they are displayed or demographic information obtained by other means.

6. Your Choices and How to Delete Your Content and Information

We may provide self-service options to update your account information and indicate your service preferences. To learn more, go to Settings >> You.

If you are a consumer and do not want information about you to be included in the services or data outputs we offer, please submit a request on this website. We will retain your information to prevent it from being passed on to our customers. Please note that this will not remove your data from the databases of other parties (such as our customers or other data providers) who may already have your data.

7. Deleting your account

To delete your account, please submit a request on this website from the email address we have registered for your account. We reserve the right to permanently delete your account from our systems immediately or at any time upon receipt of the request or to retain a record of the account for a period of time for legitimate business purposes and as required by law. In some cases, the removal process may take some time. Account deletion by itself cannot (and likely will not guarantee) full or complete deletion of any content or information you have posted or submitted to the Service.

8. Security

We understand the importance of the security of the information we collect, but we cannot promise that our security measures will eliminate all security risks or prevent all security breaches. When you provide information to us, you do so at your own risk. Please help do your part by taking steps such as (1) using a strong, unique password for our Service that you don’t use elsewhere, (2) keeping your password confidential and changing it periodically, (3) access our Service only from devices that have an up-to-date operating system and anti-virus protection, and (4) notify us of any suspected unauthorized activity or breach of privacy of your login credentials. Taking these steps can help reduce the risk or impact of certain security threats.

9. Third Party Links and Services

The Service may contain links to third party websites, applications and services – or may itself be integrated into such a site, application or service – and the Service may also contain cookies and other third party content and functionality. . Your clicking on these links or your viewing or interaction with any of these elements or third parties may result in the collection, use and sharing of information about you by third parties. We are not responsible for the content, security or practices of third parties. The information that you choose to provide to such third parties or that is collected by such third parties is not covered by our privacy policy – you should consult the policies and terms of such third parties to determine how the data they collect from you will be processed.

10. Minors

The Service is not intended for use by persons under the age of 18.

11. Information for residents of European territory: our legal bases and your rights

Our legal basis: If you interact with our service while located in the European Economic Area, Switzerland or the United Kingdom (the “European Territories”), our legal basis for processing the personal data described above may vary depending on the personal data in question. and the context in which we collect it.

Usually, we process personal data about you based on your consent or a legitimate interest. We may also process data to comply with our legal obligations or to perform a contract you have entered into with us.

To contact us with questions about the legal bases we rely on to process your personal data, please email privacy@SoContact.com.

Privacy Rights of European Residents: Residents of a European territory have the following rights under European data protection law:

  • You have the right to access, rectify, update or request deletion of your personal data. To submit a request to exercise these rights, you can send your request by e-mail to privacy@SoContact.com or contact us at the address below for more information.

  • You have the right to object to the processing of your personal data. To submit a request to exercise this right, or to otherwise restrict our processing of your personal data, you may email your request to privacy@SoContact.com or contact us at the address below for further details. information.
  • If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing of personal data carried out prior to such withdrawal, nor any processing of personal data that we undertake based on legal bases other than consent (such as legitimate interests).
  • You have the right to complain to a data protection authority about our collection and use of your personal data. Please contact us at privacy@SoContact.com with any questions you may have and before filing a complaint so that we can answer your questions and attempt to help you resolve the basis of your complaint. If you choose to lodge a complaint, contact details for data protection authorities in European territories are available on the European Data Protection Board website.

In some cases, we act as a data processor for our Users (for example, when communicating with prospects for our Users). Where we act as a data processor, you should direct any request to exercise your data protection rights to the relevant User of our Service, not to us. If you are unsure whether we process your personal data as controller or processor in a specific context, you can contact us at privacy@socontact.com for more information.

Data retention : The data we process in connection with the provision of the Service is non-sensitive personal data and is not subject to any industry-specific data retention requirements.

We retain such personal data for as long as it is useful in our products, either as an actual data point or to derive, correct or validate other data points, and as long as we are satisfied that the data is accurate and reliable.

We delete personal data when (a) it is no longer used for any purpose, (b) a data subject objects to us processing their data in accordance with their GDPR rights (unless we have a valid legal justification for the keep, for example to resolve disputes or comply with our legal obligations). We also keep personal data that is necessary to keep in a deletion file, i.e. if we obtain someone’s data again, we can exclude them from use.

12. Other

SoContact’s use of information received, and SoContact’s transfer of information to any other application, from the Google APIs, will comply with Google’s Limited Use Requirements.

13. Changes to this Policy

This Privacy Policy may change from time to time as our business practices and legal requirements change. If this Privacy Policy changes, we will notify you of the change by posting the updated Privacy Policy on this website (or its successor), and we will include the effective date of the update. If you do not agree with the Privacy Policy or any changes to it, you should delete your account using the process we have outlined above, and you should refrain from providing any information to us.

14. How to contact us

If you have any requests, questions, comments or concerns regarding our privacy policy or practices, please contact us at privacy@SoContact.com or contact us at the address below:

SOCONTACT LTD
71-75 Shelton Street, Covent Garden
London
WC2H 9JQ
Company number : 14767316